Overview
What is Smartsheet?
Smartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.
Read moreLearn from top reviewers
Rating: 9 out of 10
August 29, 2024
IncentivizedVetted ReviewVerified User
Majorly we are using Smartsheet for the Project Execution stage, where it helps to track the various activities, and we can easily coordinate and share it with our team member...
Verified user
Program Manager
5 years of experience
Smartsheet - Collaboration made easy
Rating: 10 out of 10
April 19, 2024
Vetted ReviewVerified User
I use Smartsheet very often. Whenever I would have traditionally used Excel, instead I now use Smartsheet as my go-to application whenever I need to make a spreadsheet. The be...
Manager - Product Management
Product line manager
Nike
8 years of experience
Save your time on Spreadsheet data by using Smartsheet
Rating: 10 out of 10
November 1, 2023
Vetted ReviewVerified User
Smartsheet in our company is used as an alternative to typical Spreadsheets because employees can save a lot of time by using automation to collaborate with other employees. E...
Manager - Legal
Senior Program Manager
Trendyol
4 years of experience
Just use Excel, don't waste your money.
Rating: 2 out of 10
July 6, 2023
Vetted ReviewVerified User
We use Smartsheet to record and report on all of the services provided by our organization. We are grant funded and so we need to report to our granters in very specific ways....
Verified user
Director
1 year of experience
Tracking project has become easy with smartsheets in very smart way
Rating: 8 out of 10
May 5, 2023
Vetted ReviewVerified User
The smartsheet is used for creating schedule and sharing with stakeholders. It is basically helping us in keeping track of the project particularly for our large scale project...
Project Manager - Information Technology
Project associate
Q solutions
1 year of experience
Smartsheets is the best tool in my PM toolbox
Rating: 10 out of 10
December 12, 2022
IncentivizedVetted ReviewVerified User
Smartsheet is used by our Project Management team to manage our project plans for our many clients. Smartsheet's easy-to-use UI will instantly feel familiar to anyone who has ...
Verified user
Project Manager
3 years of experience
Smartsheet - Good software for data management and collaboration - not for integrated systems
Rating: 3 out of 10
August 1, 2022
Vetted ReviewVerified User
We use Smartsheet in multiple applications:Task tracker including input from online forms.Project management planner and dashboard.
Engineer - Quality Assurance
Quality Assurance Analyst
Precision NanoSystems Inc.
1 year of experience
Smartsheet should be Brilliant Sheet
Rating: 7 out of 10
October 15, 2021
IncentivizedVetted ReviewVerified User
Currently being used sporadically in place of MS Project. Especially useful for team members not familiar with building a project plan but need to organize and assign task to ...
Verified user
Manager
2 years of experience
Smartsheet is the best PM/BI tool for building custom and powerful solutions!
Rating: 10 out of 10
September 3, 2021
Vetted ReviewVerified User
Directly, as an Account Manager, I use Smartsheet directly to manage my daily sales operations. I built a dashboard to have important insights about my opportunities, closed d...
Professional - Sales
Business Developer & Key Account Manager
C&W Business
1 year of experience
Spreadsheet Project Management for the Rest of Us - How Smartsheet compares to Excel and other spreadsheet tools
Rating: 6 out of 10
June 30, 2021
IncentivizedVetted ReviewVerified User
We primarily turned to Smartsheet as a way to manage our projects using a familiar interface to Microsoft Excel. A number of users in the organization were proficient with Exc...
Consultant - Corporate
Freelance Consultant
Self-Employed
2 years of experience
Great for Smaller Projects!
Rating: 6 out of 10
June 14, 2021
IncentivizedVetted ReviewVerified User
Smartsheet is a software as a service (SaaS) platform for collaboration and project management. It is used to assign tasks, track project progress, manage calendars, share doc...
Verified user
Project Manager
3 years of experience
The project management and activity processes are a success
Rating: 10 out of 10
June 14, 2021
IncentivizedVetted ReviewVerified User
Smartsheet has been fundamental to achieve a group task of project management. Without a doubt, I have been able to obtain a great formality in the simple processes; it has gi...
Executive - Marketing
Executive Creative Director
Momentum Worldwide
2 years of experience
Smartsheet is an effective Project Management tool that won't disappoint
Rating: 8 out of 10
June 14, 2021
IncentivizedVetted ReviewVerified User
Smartsheet is used as a Project Management tool to track the implementation projects in real time. Our employees are able to stay up to date with project timelines while easil...
Verified user
Manager
4 years of experience
Automations, Forms, Triggers, yes it is Smart
Rating: 8 out of 10
June 12, 2021
IncentivizedVetted ReviewVerified User
We presently use it for small dataset where constant updates are needed. The form tool helps in establishing correct format for every entry and automation triggers help in app...
Verified user
Manager
2 years of experience
Align teams on this dynamic workspace to manage unlimited projects efficiently
Rating: 9 out of 10
June 8, 2021
IncentivizedVetted ReviewVerified User
Smartsheet is being used to manage all types of company collaborations under one single platform. Teams have an easy way of managing tasks and sharing of files through its sim...
Program Manager - Product Management
Product Development Lead
AT&T
2 years of experience
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Awards
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Reviewer Pros & Cons
Pricing
View all pricingIndividual
$14
Cloud
per month
Business
$25
Cloud
Per User / Per Month
Enterprise
Contact Sales
Cloud
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.smartsheet.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
What Is Smartsheet? Everything You Want To Know In Under 10 Mins!
YouTube
Smartsheet Review: Key Features, Pros, And Cons
YouTube
Smartsheet Dynamic View Demo
YouTube
Smartsheet Demo [The Only One You Need]
YouTube
Smartsheet for Project Management - Demo
YouTube
Features
Project Management
Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation
8.4
Avg 7.6
9.3
Task Management
(122)
Ratings
This includes the ability to plan, track, collaborate and report on tasks.
9
Resource Management
(104)
Ratings
Resource management is workload planning to maximize resources.
8.6
Gantt Charts
(105)
Ratings
Gantt charts are charts that show tasks or events along the y-axis displayed against time along the x-axis.
9.2
Scheduling
(107)
Ratings
Scheduling capabilities allow users to set schedules on tasks, and create timelines and milestones.
8.3
Workflow Automation
(96)
Ratings
Workflow automation is the ability to route work requests along an approval process automatically.
9.2
Team Collaboration
(118)
Ratings
Team collaboration capabilities let team members work directly with each other and provide team updates.
7.7
Support for Agile Methodology
(78)
Ratings
Agile is a time boxed, iterative approach to development that builds software incrementally instead of trying to deliver it all at once near the end.
7.1
Support for Waterfall Methodology
(76)
Ratings
Waterfall methodology is a tradition development method that is linear and sequential.
7.4
Document Management
(97)
Ratings
Document management provides for centralized management of all project documents.
8.8
Email integration
(96)
Ratings
Email integration allows work requests to be made directly from email.
7.9
Mobile Access
(92)
Ratings
Mobile access is the ability to access the software from a smartphone or tablet.
8.4
Timesheet Tracking
(59)
Ratings
Timesheet tracking is the ability to track all billable and non-billable hours for each project.
8.5
Change request and Case Management
(65)
Ratings
Change request and change management enables tracking of all customer requests including priority and timeframe.
8.5
Budget and Expense Management
(71)
Ratings
Budget and expense management provides the capability to track all expenses by employee or department and link them back to department. It also enables hourly rates to be set.
Professional Services Automation
Features that support professional services organizations
7.5
Avg 7.5
6.8
Quotes/estimates
(41)
Ratings
Ability to create, manage and send project fee proposals to customers
7.4
Invoicing
(34)
Ratings
Ability to create, manage and send invoices to clients during or after completion of a project
7.8
Project & financial reporting
(57)
Ratings
Ability to analyze project and financial data based on custom criteria to gather insights and improve business performance
8.1
Integration with accounting software
(31)
Ratings
Real-time, two-way sync with accounting or financial software to facilitate project and financial reporting
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Smartsheet?
Smartsheet is an online project management and collaboration tool from Smartsheet.inc in Bellevue, Washington. The software has a characteristic spreadsheet like interface but contains the full panoply of features expected of project management and collaboration software, such as automated alerts, instantaneous updating and sharing across team members, resource management facilitating budgeting and task allocation, nested tasks organized in a hierarchy, a Gantt chart view, the ready production of exportable reports (e.g. Excel), and integration with email. Across spreadsheets cells can be linked allowing the creation of master spreadsheets that provide ready summaries or automated reports. Smartsheet's capabilities can be expanded with a multitude of apps (e.g. Dropbox, Google Apps) or integrated into combinatory solutions (e.g. with Salesforce) to tailor fit business needs. It supports full mobile access.
Three tiers cover Smartsheet's pricing options. The Basic level provides core features for small groups of individuals, while the Team level is recommended for groups of up to 50 people and supports more user features, allows multiple sheet creators, and has reporting functions. The Enterprise level is a custom fit tier for groups of greater than 50 individuals or companies, and may include dedicated support personnel if desired.
Smartsheet Video
Karyopharm Therapeutic's mission is to bring important drugs to market. Clinical trials involve careful design, documentation, and approvals. The company moves through the process, getting drugs to patients quicker, with Smartsheet.
Smartsheet Competitors
- Wrike
- Asana
- monday.com
Smartsheet Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Frequently Asked Questions
Smartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.
Wrike, Asana, and monday.com are common alternatives for Smartsheet.
Reviewers rate Task Management highest, with a score of 9.3.
The most common users of Smartsheet are from Mid-sized Companies (51-1,000 employees).
Comparisons
View all alternativesCompare with
Contact Vendor
Reviews and Ratings
(851)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content?
- Pros
- Cons
- Recommendations
Highly usable tool: Users find Smartsheet to be a highly usable tool with a considerable amount of functionality and ease of use. Some users appreciate its user-friendly interface and extensive features.
Effective scheduling and task management: The scheduling aspect of Smartsheet is highly praised as it allows multiple people to work on data simultaneously without locking the sheet. Many users appreciate the ability to set automatic reminders for tasks, even for future dates up to a year ahead.
Excel-like interface: Users appreciate that Smartsheet operates like Excel, making it easy for anyone with Excel experience to use. They find the formatting capabilities highly effective in managing large amounts of data.
Confusing User Interface: Many users have expressed frustration with the confusing and complicated user interface of Smartsheet, making it difficult for them to navigate and complete tasks efficiently. This issue has been mentioned by multiple reviewers.
Lacking Spreadsheet Functionalities: A number of users have mentioned that some basic spreadsheet functionalities, such as Merge Cells, are missing in Smartsheet. This limitation hampers their ability to manipulate data effectively.
Limited Integration with Excel: Advanced Excel users have voiced their desire for Visual Basic functionality in Smartsheet, which would allow them to automate tasks and customize the software further. Its absence restricts their ability to fully leverage the tool's capabilities.
Users have made several recommendations for Smartsheet based on their experiences. First, users highly recommend considering PPM and PSA needs before implementing Smartsheet, as the platform may be more suitable for certain project and task management requirements. Second, users recommend integrating Smartsheet with a calendar for easy viewing of due dates, emphasizing the benefit of combining Smartsheet's features with a calendar tool to enhance visibility and organization of deadlines. Lastly, users appreciate the real-time management and ability to use Smartsheet among multiple team members, highlighting the platform's capability to facilitate collaboration and streamline workflows within teams.
Reviews
(1-25 of 143)
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Rating: 9 out of 10
Incentivized
August 29, 2024
Verified User
Vetted Review
Verified User
5
years
of experience
Pros and Cons
It is very helpful to collaborate with team members.
Dashboards are very useful for giving the Project status update to the management.
We can sync Smartsheet with the Teams and outlook, which really helps to notify team members.
Smartsheet - Collaboration made easy
Rating: 10 out of 10
April 19, 2024
CF
Product line manager
Nike (Sporting Goods, 10,001+ employees)
Vetted Review
Verified User
8
years
of experience
Pros and Cons
Collaboration with teammates
'Live' shared document rather than a static excel that is only a moment in time
Ability to leave comments and chat with your teammates
Save your time on Spreadsheet data by using Smartsheet
Rating: 10 out of 10
November 01, 2023
TK
Senior Program Manager
Trendyol (Consumer Goods, 10,001+ employees)
Vetted Review
Verified User
4
years
of experience
Pros and Cons
Document Builder - e.g. all the contracts are generated automatically with data from Smartsheet.
Ticketing Systems - using forms we can create tickets that are automatically assigned to preferred people.
Request for update - if we need to have updated data in some cells but we do not want to share the entire sheet with someone, we can send a form just to update the data in rows.
The community of Smartsheet is amazing if there are any questions or problems the community is eager to help.
With the paid license you get access to Smartsheet University.
Just use Excel, don't waste your money.
Rating: 2 out of 10
July 06, 2023
Verified User
Vetted Review
Verified User
1
year
of experience
Pros and Cons
Works great with Zapier
Great for small, simple projects
Notifications work well
Tracking project has become easy with smartsheets in very smart way
Rating: 8 out of 10
May 05, 2023
SG
Project associate
Q solutions (Information Technology & Services, 11-50 employees)
Vetted Review
Verified User
1
year
of experience
Pros and Cons
Task management
Data analysis
Workflow automation
Project tracking
Smartsheets is the best tool in my PM toolbox
Rating: 10 out of 10
Incentivized
December 12, 2022
Verified User
Vetted Review
Verified User
3
years
of experience
Pros and Cons
Easy to use and intuitive
Sleek, clean user interface
Manages user groups, security, and permissions with ease
Smartsheet - Good software for data management and collaboration - not for integrated systems
Rating: 3 out of 10
August 01, 2022
EL
Quality Assurance Analyst
Precision NanoSystems Inc. (Biotechnology, 51-200 employees)
Vetted Review
Verified User
1
year
of experience
Pros and Cons
Intuitive dashboard system support builder.
Team Collaboration Tools - permission based.
Data security.
Smartsheet should be Brilliant Sheet
Rating: 7 out of 10
Incentivized
October 15, 2021
Verified User
Vetted Review
Verified User
2
years
of experience
Pros and Cons
Adding task and dependencies
Collaborating with other team members
Publishing results
Incorporating other work plans
Smartsheet is the best PM/BI tool for building custom and powerful solutions!
Rating: 10 out of 10
September 03, 2021
AL
Business Developer & Key Account Manager
C&W Business (Information Technology & Services, 1001-5000 employees)
Vetted Review
Verified User
1
year
of experience
Pros and Cons
Allows user to create custom and powerful Dashboards
Allows integrations and to get data from Databases, other SaaS such as Salesforce, etc.
Allows to create custom reports, publish them on the web easily and filter content availble depending on the user looking at the resource.
Allows comments, file attachments, proofing, reminders and automations all in the same interface.
Spreadsheet Project Management for the Rest of Us - How Smartsheet compares to Excel and other spreadsheet tools
Rating: 6 out of 10
Incentivized
June 30, 2021
AS
Freelance Consultant
Self-Employed (E-Learning, 1-10 employees)
Vetted Review
Verified User
2
years
of experience
Pros and Cons
Its hard to overstate the value of familiarity. Being able to use a tool that has some familiarity takes away the time needed to train and orient employees on a new tool and allows an organization to hit the ground running.
Smartsheet covers most of the basics of a project management tool, the usual tasks, milestones and project viewing options.
For data viewing, you get multiple data viewing options including a calendar view (good for marketing teams and those who work around scheduling), Kanban, Gaant etc
Great for Smaller Projects!
Rating: 6 out of 10
Incentivized
June 14, 2021
Verified User
Vetted Review
Verified User
3
years
of experience
Pros and Cons
Collaborative
Organized
Intuitive
The project management and activity processes are a success
Rating: 10 out of 10
Incentivized
June 14, 2021
DC
Executive Creative Director
Momentum Worldwide (Marketing & Advertising, 1001-5000 employees)
Vetted Review
Verified User
2
years
of experience
Pros and Cons
It is incredible and beneficial to contribute a great success in the performance of tasks.
It has given a precise changed meaning to optimize the projects.
It is fantastic to manage and control the content of activities in a simple way.
The support has given me the strength to achieve a great job.
Smartsheet is an effective Project Management tool that won't disappoint
Rating: 8 out of 10
Incentivized
June 14, 2021
Verified User
Vetted Review
Verified User
4
years
of experience
Pros and Cons
Collaboration between the project team and clients.
Ease of use.
Overall project tracking ability and customization.
Smartsheet support is responsive and provides quick solutions to any business case issues.
Automations, Forms, Triggers, yes it is Smart
Rating: 8 out of 10
Incentivized
June 12, 2021
Verified User
Vetted Review
Verified User
2
years
of experience
Pros and Cons
Can connect with multiple software.
Forms and the Automation workflows which can be integrated with other Microsoft services.
Can be connected directly to Power BI.
It gives the user the ability to create formulae.
SSO level Enterprise security.
One can easily import an Excel to start with Smartsheet and export as well.
Inter-connectivity between different smart sheets.
A lot of In-built templates are already there for users help.
One can create separate Workspaces and provide access to different people.
A nice collaboration tool with controlled access.
Align teams on this dynamic workspace to manage unlimited projects efficiently
Rating: 9 out of 10
Incentivized
June 08, 2021
DT
Product Development Lead
AT&T (Telecommunications, 10,001+ employees)
Vetted Review
Verified User
2
years
of experience
Pros and Cons
Visualizing tasks in Gantt chart
The calendar mode that shows the progress of activities
Notification center
Tasks and resources management
Great For Starting Out With Project Management
Rating: 8 out of 10
Incentivized
June 07, 2021
Verified User
Vetted Review
Verified User
2
years
of experience
Pros and Cons
Updates in real time.
Allows multiple users.
A great way to manage your projects
Rating: 10 out of 10
Incentivized
June 03, 2021
Verified User
Vetted Review
Verified User
1
year
of experience
Pros and Cons
There is an area to upload documents
You are able to tag others in a thread to keep track of conversations in a request
You are able to customize fields easily
Effective Project Management and Tracking Software
Rating: 9 out of 10
Incentivized
June 02, 2021
DW
Support Analyst
HealthMyne (Hospital & Health Care, 11-50 employees)
Vetted Review
Verified User
2
years
of experience
Pros and Cons
Ownership
Summarization of data
Multiple project views
Data entry
Smartsheet Rocks!!
Rating: 10 out of 10
Incentivized
June 02, 2021
BE
Chief Operating Officer and Executive Vice President
RXNT (Information Technology & Services, 51-200 employees)
Vetted Review
Verified User
8
years
of experience
Pros and Cons
Ease of Use
Very Intuitive
Cost Effective
Gain more control with Smartsheet
Rating: 9 out of 10
Incentivized
June 01, 2021
GM
Human Resources Assistant
SmartRecruit (Staffing & Recruiting, 11-50 employees)
Vetted Review
Verified User
2
years
of experience
Pros and Cons
The easy to use dashboard has enabled us get comprehensive view of projects across the entire business.
It has streamlined internal communication with ease of sharing information across different teams.
Smartsheet automates our workflows, enhances collaboration and ensures there are no data silos.
I like that it saves time for us and ensures we spend less time switching between apps.
Organized tasks and project management foster collaboration
Rating: 10 out of 10
Incentivized
June 01, 2021
BP
Sales Executive
Skaled (Management Consulting, 11-50 employees)
Vetted Review
Verified User
2
years
of experience
Pros and Cons
Smartsheet provides a dynamic and intelligent way to manage work teams, tasks, and projects effectively.
Its interface makes all the difference and helps us keep all our project and task information organized while moving forward.
It has helped us carry out organized management and track the progress of all our projects in each of its stages.
Kudos for Cloud Collaboration
Rating: 8 out of 10
Incentivized
May 30, 2021
EC
Senior Project Manager
Klick (Marketing & Advertising, 1001-5000 employees)
Vetted Review
Verified User
1
year
of experience
Pros and Cons
Gantt view.
Predecessors.
Share functionality.
Changes in the cloud available to all users.
Smartsheet for Scheduling Audits
Rating: 6 out of 10
Incentivized
May 24, 2021
Verified User
Vetted Review
Verified User
3
years
of experience
Pros and Cons
Spreadsheets.
Charts and visualizations.
Fast and reliable service.
Amped up spreadsheet, lacks real project management features
Rating: 4 out of 10
Incentivized
May 22, 2021
Verified User
Vetted Review
Verified User
5
years
of experience
Pros and Cons
Easy collaboration & note sharing.
Work on tasks remotely.
Switch between views: List, calendar, gantt chart, etc.
Smartsheet: Good at doing the simple things but not for advanced control
Rating: 4 out of 10
Incentivized
May 21, 2021
Verified User
Vetted Review
Verified User
1
year
of experience
Pros and Cons
Easily creates table schedules with preset column types for different types of information.
Generates a Gantt chart from tables with little complication.
Exports a clean looking PDF for client presentation and deliverable.
Allows filtering of information for easy focusing on certain parameters.